Disclaimer

Privacy Policy

Quares Property Management places the utmost importance on respecting your privacy and is concerned about how your personal information is processed. Our companies make every effort to ensure compliance with data protection laws, particularly the General Data Protection Regulation (Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data).

This privacy policy aims to inform you transparently about the data we collect, the purpose of collecting it, how we use it, and the rights you have regarding the processing of this data.

We draw your attention to the importance of reading this privacy policy carefully. If you have further questions, please contact us at: privacy@emeria.be.

Please note that we may update this privacy policy from time to time, for example, to comply with new legal obligations.


Who processes your personal data?

Quares Property Management is responsible for processing your personal data.

Quares Property Management NV
Schaliënhoevedreef 20 bus B
2800 Mechelen
Belgium
Company number (BCE): 0466.781.717

Quares Property Management has appointed a privacy officer whom you can contact for questions regarding the protection of your data and its processing. The privacy officer can be contacted at:

By mail:
Quares Property Management NV (Attn: Privacy Officer)
Schaliënhoevedreef 20 bus B
2800 Mechelen
Belgium

By email: privacy@emeria.be


Which data is processed?

We collect various personal data, including:

  • Identification data, such as name, first name, marital status, date of birth, nationality, postal address, landline and mobile phone numbers, and email address;

  • Professional data, such as your sector of activity and profession;

  • Financial information, such as your IBAN and BIC/SWIFT, when necessary to provide services or maintain accounting records;

  • Data about your habits and preferences regarding the use of our websites;

  • Information provided by candidates when applying for a job;

  • Data communicated during the creation of your user account, such as your email address;

  • Information provided in the context of our communications (by email or other means);

  • Any other data you voluntarily provide to us.


Why do we process your personal data?

We generally collect your personal data in the context of our activities, when you contact us or request information, or when you use our services.

We process your personal data for various purposes. For each purpose, only data relevant to that purpose is processed. Your personal data may be processed for the following purposes:

  • Establishing, executing, and managing the contractual relationship with you;

  • Providing services;

  • Responding to information requests;

  • Conducting marketing and promotional activities to the extent you have consented;

  • Evaluating job applications and other internships;

  • Any other purpose to which you have explicitly consented.

Your personal data may be processed based on one or more of the following legal bases:

  • Performance of a contract: Quares Property Management needs certain data to respond to your requests. Refusing to provide these data may make it impossible to execute the contract;

  • Your consent;

  • Compliance with legal and regulatory obligations (record-keeping, sector-specific regulations, etc.);

  • Legitimate interest of Quares Property Management: Quares Property Management has a legitimate interest in interacting with you, responding to requests, improving services, preventing abuse and fraud, and exercising or defending its rights, unless your interests or fundamental rights override these interests.

If the legal basis is your consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before the withdrawal.

For personal data used for direct marketing, you can unsubscribe from newsletters and other commercial communications at any time via the unsubscribe links in each communication or by emailing privacy@emeria.be.


With whom do we share your data?

Our employees and subcontractors have access to your data only to the extent necessary to provide services and achieve the purposes described above. Each of them is bound by strict confidentiality.

We may share your personal data with certain trusted third parties in accordance with contractual agreements, including:

  • Advisors and professional auditors, including supervisory authorities;

  • Service providers to whom we delegate certain services.

This list is not exhaustive, and other situations may require sharing/transferring your personal data to other third parties to provide services effectively.

Your data is shared with third parties only when necessary to execute a contract. In such cases, third parties will share data with others only if required to fulfill the contract or by legal obligation.


How long do we retain your data?

We retain personal data only as long as necessary for the purposes for which it was collected.

Quares Property Management retains personal data when necessary to assert its rights or defend against legal actions, until the end of the retention period or until the actions in question conclude.

Once these objectives are achieved, all personal data is deleted or anonymized.


How is your data secured?

Quares Property Management implements appropriate technical and organizational measures to protect your personal data from destruction, loss, alteration, or unauthorized processing. These measures are regularly updated according to technical and organizational developments.

Partners, employees, consultants, and subcontractors with access to personal data are required to maintain confidentiality.


What are your rights?

Under applicable data protection regulations, you have the following rights regarding your personal data:

  • Right of access: You can request confirmation of whether your data is being processed and access the data we hold about you, including details of how we process it.

  • Right to rectification: You can request correction of incomplete or inaccurate personal data.

  • Right to erasure: You can request deletion of your personal data, except for data Quares Property Management is legally required to retain.

  • Right to restrict processing: You can request limitation of processing, restricting it to storage only.

  • Right to data portability: You can receive your personal data in a structured, commonly used, machine-readable format and request transfer to another data controller.

  • Right to withdraw consent: You can withdraw consent at any time. Withdrawal does not affect the lawfulness of processing before the withdrawal.

  • Right to object: You can object to the processing of your personal data for reasons related to your specific situation.

You can exercise your rights by contacting:

By mail:
Quares Property Management NV (Attn: Privacy Officer)
Schaliënhoevedreef 20 bus B
2800 Mechelen
Belgium

By email: privacy@emeria.be

All requests must include sufficient proof of identity. Quares Property Management will respond within one month, extendable to two months for complex or numerous requests.

If permitted by Belgian and European law, you can file a complaint with the Data Protection Authority if your data rights are violated:

Data Protection Authority
contact@apd-gba.be
https://www.autoriteprotectiondonnees.be/citoyen
Rue de la Presse 35, B-1000 Brussels
Tel: +32 (0)2 274 48 00


Where are your data transferred?

Quares Property Management may transfer your data outside the European Economic Area (EEA) via subcontractors. Transfers occur only if the country ensures adequate protection (e.g., adequacy decisions or appropriate safeguards such as standard contractual clauses).


Policy changes

We may update this Privacy Policy occasionally to comply with regulatory, judicial, editorial, or technical changes. We will update the "last updated" date and, if applicable, inform you or request your consent. We recommend regularly reviewing this page for updates.


Liability

Quares Property Management is not responsible for third-party processing of your data when shared legitimately.


Questions or complaints

In case of disputes, Quares Property Management prioritizes dialogue and seeks amicable solutions.

Update version: 19/11/2025

 

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